Privacy Policy
The Art of Cleaning respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, request a quote, book a service, contact us, or use our cleaning, home care, and home staging services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Company Information
Business Name: The Art of Cleaning
Website: https://theartofcleaningmn.com/
Phone: +1-763-954-1655
Email: info@theartofcleaningmn.com
Address: 10100 Morgan Ave S, Minneapolis, MN 55431
2. Information We Collect
We may collect personal information that you provide directly to us, including:
Name
Email address
Phone number
Service address
Billing address
Property details
Service preferences
Appointment details
Entry instructions
Pet information
Photos or descriptions of the property
Payment-related information
Messages, requests, or feedback you submit
Any other information you choose to provide
We may also collect information automatically when you visit our website, such as:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on the website
Referring website
Approximate location based on device or browser data
Cookie and tracking technology data
3. How We Collect Information
We may collect information when you:
Visit our website
Fill out a contact form or quote request form
Call, email, text, or message us
Book or schedule a service
Request customer support
Submit a review or testimonial
Interact with our social media pages
Use third-party booking, payment, or communication tools connected to our business
4. How We Use Your Information
We may use your information to:
Respond to inquiries
Provide quotes and estimates
Schedule and manage services
Provide cleaning, home care, and home staging services
Send appointment confirmations and reminders
Process payments and invoices
Communicate about service updates
Improve customer service
Maintain business records
Resolve disputes or service issues
Send follow-up messages or promotional communications, where permitted
Improve our website, marketing, and services
Protect our business, customers, employees, and property
Comply with legal, tax, accounting, and regulatory obligations
5. Payment Information
If you make a payment, your payment information may be processed by a third-party payment processor. We do not intend to store full credit card numbers on our website or internal systems unless clearly disclosed and securely managed through a compliant payment provider.
Your use of any third-party payment processor is also subject to that provider’s own privacy policy and terms.
6. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve website performance, understand visitor behavior, measure marketing performance, and improve user experience.
These technologies may collect information such as your device type, browser, pages visited, referral source, and interactions with the website.
You can usually adjust your browser settings to block or delete cookies. Some parts of the website may not function properly if cookies are disabled.
7. Analytics and Advertising Tools
We may use third-party tools such as Google Analytics, Google Search Console, Google Ads, Meta/Facebook tools, or similar services to understand website activity and improve marketing.
These tools may collect or process information about your visit to our website. The information may be used to measure website traffic, understand customer behavior, improve advertising, and track conversions.
8. How We Share Information
We do not sell your personal information in the ordinary sense of the word.
We may share information with trusted third parties when needed to operate our business, including:
Payment processors
Scheduling or booking platforms
Website hosting providers
Email and communication tools
CRM or customer management systems
Marketing and analytics providers
Professional advisors, such as accountants, attorneys, or insurance providers
Service providers or contractors assisting with business operations
Government agencies, courts, or legal authorities when required by law
We only share information as reasonably necessary for business, legal, security, or service purposes.
9. Service-Related Photos and Documentation
We may take photos or keep documentation related to services for quality control, proof of work, training, internal records, damage documentation, or customer support.
We will not publicly post identifiable photos of your home, property, address, personal belongings, or private spaces without your permission, unless disclosure is required for legal, insurance, billing, or dispute purposes.
10. Testimonials and Reviews
If you provide a testimonial, review, comment, or feedback, we may use it for marketing purposes. We may display your name, initials, review content, rating, city, or general location unless you request otherwise.
Reviews posted on third-party platforms, such as Google, Facebook, or other review websites, are governed by the privacy policies of those platforms.
11. Text Messages, Calls, and Emails
By providing your phone number or email address, you authorize The Art of Cleaning to contact you about quotes, bookings, appointment reminders, service updates, invoices, customer support, and related business communications.
You may opt out of promotional emails by using the unsubscribe option, if available, or by contacting us directly.
You may opt out of non-essential text messages by replying STOP or contacting us. We may still contact you for important service-related or transactional purposes.
12. Data Retention
We keep personal information for as long as reasonably necessary to provide services, maintain records, comply with legal obligations, resolve disputes, collect payments, enforce agreements, and operate our business.
The FTC recommends that businesses avoid collecting and retaining personal information unless it is necessary, and that businesses protect information they do collect and retain.
13. How We Protect Information
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, email system, payment system, or electronic storage method is completely secure. We cannot guarantee absolute security.
14. Your Privacy Rights
Depending on where you live and which privacy laws apply, you may have rights related to your personal information, such as the right to:
Request access to personal information we have about you
Request correction of inaccurate information
Request deletion of certain information
Request a copy of certain personal information
Opt out of certain types of data processing, where applicable
Withdraw consent where processing is based on consent
Minnesota residents may have rights under the Minnesota Consumer Data Privacy Act if the business is subject to that law. The Minnesota Attorney General states that consumers may have rights to access, correct, delete, obtain a copy of personal data, and opt out of certain processing activities under the MCDPA.
15. How to Submit a Privacy Request
You may submit a privacy request by contacting us at:
Phone: +1-763-954-1655
Email: info@theartofcleaningmn.com
Mailing Address: 10100 Morgan Ave S, Minneapolis, MN 55431
We may need to verify your identity before responding to your request. We will respond as required by applicable law.
16. Minnesota Privacy Notice
If the Minnesota Consumer Data Privacy Act applies to our business, Minnesota residents may have additional rights regarding their personal data.
The Minnesota Attorney General states that businesses subject to the MCDPA must include an email address or another online contact mechanism in their privacy disclosures so consumers can contact the business about privacy requests. :chatgpt-content-reference{index=”3″}
If you believe your privacy rights have not been addressed, you may also contact the Minnesota Attorney General’s Office.
17. Children’s Privacy
Our website and services are intended for adults and property owners, renters, real estate professionals, or other individuals seeking cleaning or home-related services.
We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete it.
18. Third-Party Websites
Our website may contain links to third-party websites, booking platforms, payment processors, social media pages, review platforms, or other services.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. Please review their privacy policies before providing information to them.
19. Social Media
If you interact with us on social media platforms, those interactions may be visible to others depending on your privacy settings. Your use of social media platforms is governed by the policies of those platforms.
20. Do Not Track Signals
Some browsers may send “Do Not Track” signals. Our website may not respond to those signals unless required by law. You can control cookies and tracking preferences through your browser settings or applicable third-party tools.
21. International Visitors
The Art of Cleaning primarily serves customers in Minnesota and surrounding areas. If you access our website from outside the United States, you understand that your information may be processed in the United States.
22. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the effective date at the top of this page.
Your continued use of our website or services after an updated Privacy Policy is posted means you accept the updated policy.
23. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
The Art of Cleaning
10100 Morgan Ave S
Minneapolis, MN 55431
Phone: +1-763-954-1655
Email: info@theartofcleaningmn.com
Website: https://theartofcleaningmn.com/