We do both. Initial cleanings are typically charged by the hour so we can get to know your house. After our first visit, we can build a custom cleaning plan that accommodates your needs and your budget. Custom Cleaning Plan Rates depend on the frequency and services desired.
We try to send the same crew each time, however, there will be times that an alternative crew will service your home due to illness, vacation or schedule conflicts.
In the State of Minnesota, house cleaning services are taxable. If another company or individual cleaner quotes you without tax, they are not compliant with Minnesota Law and are not operating ethically. We do not include any hidden fees and you can rest assured you will always be informed of the total price of service.
Yes! We have property, liability and workers comp insurance.
IMPORTANT: Be sure to check any potential cleaning companies to make sure they are fully insured. If not, you could be at risk for loss or injury should anything happen in your home. Don’t take a risk!
We come prepared and provide all cleaning supplies and equipment needed to complete the job. All you need to do is sit back, relax and let us do the cleaning!
We understand that plans change, people get sick, the unexpected happens…
Please also understand that to effectively schedule our crews throughout the entire metro area, a great deal of pre-planning and routing must take place. While we will be as flexible and accommodating as possible for schedule changes, the following cancellation fees will apply should you need to make a last-minute change to your confirmed appointment:
Crew arrives & cannot access = Full charge
Less than 24-hour notice = 50% charge
More than 24-hour notice = No charge
